Online Collaborative Learning - iCORE
High-tech
Increase critical communication, enhance customer satisfaction and reduce expensive travel with iCORE.
Challenge
High-tech organizations require eLearning deployment for remote meeting & learning. This would typically be used towards providing information to sales force, customer base and reducing travel costs.
The best possible solutions offering would involve application sharing, document collaboration, synchronous audio over the Internet, live recording and asynchronous tools like chat, email & polls.
Solution
iCORE has all the requirements built-in with it, and in addition to this it also offers content, course and learning paths that enables live learning & training activities. Implementing iCORE is quick and easy and has an intuitive interface. The amount of training required is also very minimal and does not require hand- holding.
Even complicated product features can be demonstrated, and it allows for instructor-led distance training effectively avoiding expensive conference calls and travel costs. iCORE is a huge value-add to any organization that looks at seamless transfer of information internally as well as externally.
Higher-Education
Increase interaction between instructors and students irrespective of the distance.
Challenge
Typically distance education programs require real-time, online educational support for users. Telephonic communications with the users are too impersonal and difficult to use for problem solving.
The best possible solution would be to enable communication with expert instructors for users to get their problems answered/solved. This would typically require a solution that addresses desktop sharing and synchronous voice communication.
Solution
iCORE presents the right solution that can address this issue of interaction with expert instructors. Users can logon to the website, and visit the iCORE session held by expert instructors. User can have two-way voice communication with the instructor and have their queries answered.
Even complicated problems can be easily answered through this personalized environment and it provides a high value-add to the participating users in the distance education programs offered. iCORE would also provide the institution that offers the distance education program a competitive edge.
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